How it works mobile connect allows hospitals to send messages to usa mobility pager numbers and have them go to the right persons smartphone. The healthcare system is highly mobile in nature, involving multiple. Mobile is a critical messaging alerting application for use in healthcare, government, and public safety environments. S and drug administration fda as a class ii medical device. The hik connect app is designed to work with hikvision series dvrs, nvrs, cameras, video intercom devices and security control panels. Formerly usa mobility wireless and amcom software spok, inc. Download adobe connect applications, patches, and apps as well as access information about upgrade of hosted accounts. Smart suite was the exclusive purvey of amcom software and now refers to a specific software suite within the larger operator console and event notification solutions offered by spok. The following options allow you to connect to a session. Amcom mobile connect is a messaging and alerting application that. Download spok mobile and enjoy it on your iphone, ipad, and ipod touch. By receiving a communication request on the mobile connect app, the user can either choose to connect with the person trying to contact himher, or he.
Amcom technology ria software development, technology management, security, network infrastructure. The ability to send out instant alerts and amcon notifications to the amrron network is an invaluable tool. Froedtert turned to amcom s mobile connect, which has all of these desired functionalities. Apples revolutionary app store downloads top one billion in just nine months. Use enteliweb to centralize your building management operation and collect realtime data about energy use in your facilities. Dvids news amcom leaders set plan for improved readiness. Answering service amcom mobile connect instructions please send the information in the box below to. Amcom smart web allows you to perform directory lookups, oncall lookups and text messaging to an individual or a group. Message clicking this button sends an acknowledgement message back to the message sender and the received message is closed. Smartphone users simply download an app to connect to the software, which is hosted and maintained by usa mobility wireless. Amcom softwares unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and. This is the full name that is now used with the product.
Use your usa mobility pager number with a smartphone. Customers connect to your simplehelp server to establish on demand support sessions. Support for smart suite including event notification and the mobile connect platform and messenger typically originates from the minnesota office. This phase consists in adopting the best technologies that can fit the clients technical requirements within a given budget.
Amcom software supports hipaacompliant smartphone texting. Amcom smart allows a user to operate a physical telephone and view call and telephone display information through a graphical user interface gui. The spok mobile application can be set up in three different ways on your device. The free adobe connect application brings all critical capabilities from the desktop to your mobile device, enabling you to drive meetings directly from your android tablet or smartphone. Make sure you have the url from which the amc application can be downloaded. Amcom critical test results management provides secure and rapid transfers of. Cultura technologies remote support customer amcom.
Amcom is helping more than 250 hospitals and their providers with hipaacompliant mobile communications. For this clearance means amcom software is ensuring that our solution is keeping pace with key industry standards and guidelines. You may have an invitation in your email that you can use to join your session. User name changes from webxchange did not appear in the mobile app unless the user was preregistered. When mobile, amcom ucone will work over 3g or wireless networks. Amcom software connects people to each other and to the data they need. Spok is the leader in clinical communication solutions about spok, inc.
With mobile connect your organization can send messages to usa mobility pager numbers and have them go. Status changes from webxchange did not appear in the mobile app unless the user was preregistered. Remote access remote access computers register with your simplehelp server so they can be connected to and controlled by. Amcom software links updated solutions for improved physician and nurse communications new, tighter integration features strong escalation capabilitiesa key request from hospital customers. Answering service amcom mobile connect instructions. No sessions are currently publicly listed or have invitation codes. Introduction these application notes describe a compliancetested configuration comprised of avaya communication manager, avaya application enablement services aes, avaya ip and digital telephones, and amcom smart console with its desktop applications phone server, operator saver, call statistics, and parking lot.
Application notes for the amcom smart console and desktop. By delivering a message to a nurses mobile device, nurses can more consistently provide quality care. Amcom mobile connect select for iphone response types max message symbols settings options settings options can be edited in the settings screen. Amcoms mobile event notification solutions allow you to connect virtually all. End users will still be able to access your guest page with ie, but hosts will need to use an updated, alternate browser to access the host and administration pages. Amcom has a dedicated customer support team and takes pride in its tradition of identifying costeffective solutions for its customers. A lot more than just a texting app, spok mobile can receive alerts from patient monitoring systems. Amcom software supports hipaacompliant smartphone texting for greater baltimore medical center physicians greater baltimore medical center will use amcom. Amcom ucone can operate over many devices simultaneously pc, mac, ios and android with common contact settings and call history accessible across devices. Amcom software paging and messenger products amcom softwares critical alerting connects virtually all crucial alert systems, such as nurse call, fire, security, and building management, to mobile staff on their wireless communication devices. Wireless solutions for government wireless products for. The command publications available on this site include dm, dmrl, dmwr, mwo, and tb manuals. Pagers for healthcare are going the way of the dodo, according to middleware healthcare device maker amcom.
Adobe connect mobile is optimized for a small screen and provides a great meeting experience. Publication services is the amcom publication control office for army publishing directorate apd and houses the repository for command authenticated publications. This document is designed as a quick reference guide for users of amcom smart web. These superior communicators utilize separate volume controls for each diver and the tender, both for the uplink and downlink paths. For assistance, ask a nurse at emory healthconnection 404 7787777 or find a physician. Welcome to our online remote support and collaboration portal. It can also connect ordering providers with test results from the lab, radiology, and other departments, enabling critical results to be seen quickly for fast response.
Serving as the mobile device interface to your care connect system, mobile connect enables voicetovoice communication via smartphones. Amcom software links updated solutions for improved. Adobe connect recordings should be converted to mp4 video by the meeting owner before being viewed on mobile devices. A key component of care connect is the mobile connect app. Some functionality requires a subscription connection to a supported spok system. Balmforth joins amcom, usa mobilitys software subsidiary, after four years at lawson software, inc. Take action with easytouse facility management tools. Spok offers solutions for hipaacompliant texting, paging, oncall scheduling, hospital call centers and clinical alerting. Smartphone users simply download an app to connect to the software, which is hosted and.
Below you will find the two download instruction options, amcon mobile app zip file, identification guide and the faq documents pdf. To download the alexa app, visit the app store on your compatible mobile device. Amcom solutions partners with leading telecommunications and technology providers to deliver turnkey national and international internetfiber, colocationdata center interconnection, securityddos, mobility, wireless and satellite internet, internet of things iot, redundancy and. Download screenconnect remote computer support tool. We are excited to announce the release of the amcon notification system mobile app. Pexip infinity connect app for organizations who have installed pexip infinity if youre an it admin looking to deploy or upgrade the infinity software platform for your entire organization, you can go to infinity platform downloads here. Amcom smart web combines a number of database applications into one webbased product. Connect for nurse call delivers alerts, messaging and voice integration to leading nurse call systems, allowing clinicians to respond more quickly to patient requests. Amcom software has announced the release of amcom mobile connect which offers smartphone messaging for the android news alert this application will enable physicians and other staff members in hospitals to receive messages on a single smartphone eliminating the need for multiple devices for different types of messaging. Todd royar outlined a plan focusing on what it takes to achieve an 85% fully mission capable rate across the armys aviation platforms. Please contact us with your microwave component needs. Amcom smart integrates with the amcom cti layer, which is a middleware between amcom smart and application enablement services, to control and monitor phone states.
Application notes for configuring amcom smart console. Adobe connect mobile enables you to attend a meeting from your ios or android device. Use your usa mobility pager number with a smartphone mobile connect. With this app, you can watch realtime surveillance video or play it back from your home, office, workshop or elsewhere at any time. Amcom technology ria software development, technology management, security, network infrastructure amcom download center welcome to the amcom download center, your online resource to getting the latest updates to our software. Download and install the application on your device. Technician access technicians log into your simplehelp server to connect to customer and remote access computers, and to host presentations. We suggest you download the video to your computer before. Spok mobile connects to an organizations communication system, giving users the ability to access full directories with accurate contact. The mobile connect application now has a new namemobile connect, powered by amcom software. Amcom mobile connect offers smartphone messaging for android. Critical test results management health it outcomes. The amcom iii series 2830a has all of the same features of our amcom ii series communicators.
662 1368 643 1201 874 260 493 1209 677 897 1129 1526 1439 327 1180 1186 1523 631 969 1111 553 728 633 1210 41 397 183 1373 1267 382 253 675 1197 360 911